UK Mainland

Slow Beam offers standard delivery to mainland UK on all orders. The cost is £10.00. Free delivery is offered on all orders with a total of £100.00 or more.

All orders are dispatched the next working day with delivery times taking approximately 1-3 business days.


UK Non-Mainland

Delivery outside UK mainland takes longer and costs more. For these reasons, please get in touch with sales@slowbeam.co.uk for more details.


UK Same-Day

This service is currently unavailable.


Trade

Different delivery prices, times, terms and conditions apply to orders placed by the trade. Please get in touch with us for further details.


In Bond

We're able to sell you wine under bond. Please get in touch with your bonded account details, delivery address and duty suspension method.


Signature & Proof of Age

All deliveries will require the recipient to sign for the consignment and, if requested, provide proof of age. If a delivery is asked by the recipient to be left without a signature, Slow Beam cannot accept responsibility for any loss or damage to the goods.

We refuse to sell or deliver alcohol to anyone in the UK who is below the legal drinking age of 18 years old. When placing an order of alcohol products, you agree to be 18 years or older and have adequate photo identification. Slow Beam and its courier services have the right to ask for photo identification to anyone who appears to be below the age of 25 years old. If the recipient is thought to be below under 18 years old or have inadequate identification, the goods are not to be delivered.


Collection

This service is currently unavailable.


Damaged or Missing Orders

Sorry to hear this has happened. Please get in touch with us on the same day you received your order or when you were expecting to receive your order sales@slowbeam.co.uk


Returns

We're happy to take back any bottles that are still in perfect condition up to 14 days from the date ordered. Please get in touch via sales@slowbeam.co.uk to start the returns process.

All charges (less the original delivery cost) will be refunded upon our receipt of the goods. The goods must be in their original condition of sale. The cost of returning the order is at your expense. Risk remains with the buyer until the wines are in our possession.


Out of Condition Wine

If you believe your wine to be out of condition, please reseal your bottle(s) and get in touch with us as soon as you can sales@slowbeam.co.uk. We may request details from you including a thorough description and photos. In some cases we may ask to inspect faulty wines ourselves so please don't discard. If a wine is deemed faulty, we will happily send a replacement for free including the delivery cost. If a replacement isn't available or desired, a refund or credit will be issued.